At Incorp Ease, we pride ourselves on offering quality administrative services and corporate entities. Due to the nature of our products (e.g., pre-established companies which, once transferred, cannot be “returned”) and services (which are often custom and delivered upon order), we maintain a strict refund and cancellation policy. Please review this policy carefully before making a purchase.

 

All Sales Are Final –No Refunds or Exchanges

Due to the customized, immediate nature of our services—including pre-established corporate entity transfers, regulatory filings, and time-sensitive documentation—all purchases made through  IncorpEase Inc. are final and non-refundable. Once service has been initiated or delivery completed, the transaction is considered fully earned and cannot be canceled.

That said, customer satisfaction and compliance accuracy are core to our business. If we fail to deliver a service as described (such as a clerical error or delivery mistake on our part), we will promptly correct the issue at no cost to you. In select cases, we may offer a store credit valid for six months, at our sole discretion.

 

Exceptions / Special Considerations

While our general rule is no refunds, we do care about customer satisfaction and fairness. Therefore, we may consider exceptions in very specific scenarios, at our sole discretion, such as:

• Entity Unavailability: If, due to an error, the specific corporate entity you purchased was no longer available (e.g., two customers selected the same entity simultaneously before our inventory updated), we will offer you a choice of a comparable alternative entity or a full refund, since we could not fulfill the exact item ordered. We work hard to prevent this from happening with real-time inventory management.
• Error on Our Part: If a mistake made by Incorp Ease (and fully attributable to us) results in you not getting what you paid for (for example, we delivered the wrong documents or a service markedly different from what was agreed), we will correct the issue. If we cannot reasonably correct it, we may offer a refund or partial refund as appropriate.
• Service Not Performed: For services that are scheduled (like an annual report filing that is due in the future), if you change your mind before we have performed the service, you may request to cancel that service. If no significant work has been done yet and no fees incurred on our side, we might agree to a partial refund for that portion (for instance, minus a small processing fee). However, once work is underway or completed, no refund is possible.
• Statutory Rights: In some jurisdictions, certain transactions may have statutory cancellation rights (for example, some states mandate a 3-day cancellation period for particular contracts). We believe our services likely fall outside such requirements (as B2B services), but if any law grants you an unequivocal right to cancel and you do so validly, we will honor that to the extent required.

Any exception is handled case-by-case. To request an exception, you must contact us as soon as possible at Support@IncorpEase.com with your Order details and the reason for the request. We may ask for documentation or a detailed explanation to evaluate the claim. Our decision on refunds is final.

 

No Refunds for Change of Mind or Circumstance

We cannot offer refunds if you simply change your mind, find a different provider, or if your business situation changes (for example, you decide not to pursue the venture for which you bought the company). Once the product or service is delivered, it’s yours. Similarly, we do not refund if the outcome you hoped to achieve with the product/service doesn’t materialize – such as not obtaining financing. We make no such guarantees (see Terms of Use and FTC Disclosures).

 

Store Credit

In rare cases where a full refund isn’t available, store credit might be offered as a goodwill gesture. Store credit would mean we apply a credit to your account with us that could be used for a different entity or service from Incorp Ease, typically with an expiration (e.g., good for 6 months). This is usually only considered if:

• You had an unforeseen issue and we value the relationship; and
• The credit could reasonably resolve your concern (e.g., you chose the wrong type of service and want to switch to another).

Store credits, if issued, are not redeemable for cash and are non-transferable. They simply allow you to apply a certain dollar amount toward a new purchase with us.

 

Chargebacks and Payment Disputes

We ask that you do not initiate a credit card chargeback or payment dispute without contacting us first. As outlined, we stand by a no-refund policy, and filing a chargeback to force a refund may be considered a breach of contract on your part. If you have a concern, we genuinely want to hear from you and try to resolve it within our policy framework.

Unauthorized chargebacks that violate our agreement may result in further action:

• We reserve the right to contest any chargeback with documentation showing your agreement to this Refund Policy and the Terms of Use.
• Such actions might also disqualify you from future services or support.

We emphasize open communication: let’s talk and see if we can find a solution rather than resorting to disputes.

 

Contact Us

If you have any questions about this Refund Policy or want to discuss a particular situation, please reach out to us:

• Email: Support@IncorpEase.com
• Phone: (720) 986-6246

Our goal is to be fair and clear in our dealings. This policy aims to set appropriate expectations. By making a purchase with Incorp Ease, you indicate that you understand and agree to this Refund Policy.

(This Refund Policy is incorporated into our Terms of Use. Last updated January 1, 2025.)